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Shipping Information

Shipping is charged at a "flat rate" per order, regardless of the quantities purchased, weight or size.

Please note that if your order contains stock and made to order items then the order will ship when it is complete.

If you need your order for a specific date please contact us prior to placing the order to make sure we can deliver in time.

UK:

 UK 2nd Class  £1.50 
 UK 1st Class  £2.70 
 Signed For - Royal Mail Special Delivery 1pm *  £7.50 

* Requires a signature on receipt and will not be left or delivered to a neighbour.  This service is not offering next day delivery but is a guarantee that the package will arrive before 1pm the day after despatch. If you require next day delivery please contact us prior to placing your order to avoid any disappointment.

We are happy to ship to BFPO addresses (British Forces Post Office) and this can be selected as a delivery destination.

 

Europe & Worldwide:

 Air Mail  £4.20
 Signed For Airmail  £9.60

 

SHIPPING TIMES (estimated)

These times do not include the time it takes to make to order.  This time is from when you receive the shipment confirmation email.  If you are unsure please contact us and we will try to give a more accurate delivery time.

 UK (excluding BFPO)  1-5 days
 Air Mail  3-21 days
 Signed For Airmail  5-10 days

 

Any customs duty, import taxes and surcharges are the responsibility of the recipient. Please check with your local Customs & Excise unit for further information.

 

Non Receipt of Order:

Please notify us if you have not received your order within 14 days if you are in the UK and 21 days if you are outside the UK.  We will then investigate and if necessary send a replacement order.

If you instruct us to put a note on the package saying the package can be left in a specific place etc, we are happy to do so, but we will not entertain any claims for non delivery.

 

Other Information:

All our orders are dispatched under plain cover, in plain LDPE polythene mailing bags. These are high strength, weatherproof and burst/puncture resistant with a permanent self seal closure.  They are recyclable via supermarket carrier bag recycling bins.  Opened carefully with a pair of scissors they can safely be used for returning goods to us if necessary.