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Terms & Conditions

It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us.

 

1. APPLICABILITY OF TERMS AND CONDITIONS OF SALE
Each order placed with Halcyon Blue Ltd ("Halcyon Blue") shall be governed by the present Terms and Conditions and is subject to particular conditions applicable to orders placed via the Internet or over the Telephone. Halcyon Blue reserves the right to modify the present Terms and Conditions of Sale at any time by publishing a new version.

2. ORDERS
You may place orders by telephone, fax, email, post or online.
Halcyon Blue offers its products within the limits of available stock.
Halcyon Blue reserves the right to refuse orders.

3. DELIVERY
Halcyon Blue makes every possible effort to ensure deliveries are dispatched within two to three working days after receipt of order. This does not include orders containing made to order items. If you request a particular means of delivery different than that offered normally by Halcyon Blue, any additional cost will be billed to you. Risk of loss and damage of goods passes to you on delivery.

4. VERIFICATION OF GOODS
It is your responsibility to verify the quantity and condition of goods upon receipt and, in the case of on-arrival damage or missing items, to notify us in writing within 7 days of receipt (retaining all relevant documents) if you are in the UK and 21 days if outside the UK. Halcyon Blue Ltd shall in such circumstances provide you with identical replacement goods or a full refund upon request.

5. RETURNS POLICY
You have the right to return goods that do not suit you, without having to give any reason, within the time limits prescribed in our Returns & Exchanges section on our website. Custom and bespoke order are not eligible for a refund or exchange.

6. PRICES AND INVOICES
The prices invoiced for goods you order are those in effect on the date you place your order and inclusive of VAT for ALL customers, but exclude delivery charges if applicable.

7. PAYMENT
Payment is due in full before ordered goods are dispatched.

8. DATA PROTECTION
Halcyon Blue does not sell your data to third parties and treats it in strict accordance with applicable law and it's Privacy Policy.

9. E-MAIL COMMUNICATION (electronic mail)
By purchasing from our site you consent to receiving electronic mail and electronic communication.

10. TRADEMARKS
Halcyon Blue and the logo Halcyon Blue Ltd Trademarked Logo is a registered trademark in the United Kingdom and other countries. UK Trade Mark Registration No. 2488438

11. COPYRIGHT
Images, videos, logos, graphics and icons are copyright Halcyon Blue.

12. SITE LINKS
We accept no responsibility for the content or use of third party sites linked to from our website.

13. SUBMISSIONS TO OUR SITE
By submitting text or images, by any means, to our site you are deemed to have authorised Halcyon Blue Ltd to reproduce, modify and adapt such material for any purpose, through any media.

14. APPLICABLE LAW AND FORUM
The present Terms and Conditions of Sale are governed by English Law. The English courts have exclusive jurisdiction, and by using this site you submit to that jurisdiction.

E.&.O.E.

A written copy of these terms and conditions is available upon request.

 

Company details:

Office & Factory Address: Halcyon Blue Ltd, Hay Barn, Old Park Farm, Bosham, West Sussex PO18 8EX United Kingdom

Registered Address: Halcyon Blue Ltd, West Hill 61 London Road, Maidstone, Kent ME16 8EH United Kingdom

Company No: 6598839          VAT No: GB 922 3882 21          UK Trade Mark Registration No: 2488438